Anti-Spam Policy

We prohibit the sending of Spam. WEBSTRAT, provider of the XPERTMAIL system suite of email marketing tools, along with WEBSTRAT partners and affiliates who make WEBSTRAT’S system available to their customers, support ONLY permission-based email marketing practices. In this regard, we:

• Help prevent the XPERTMAIL system from being used for the purpose of unsolicited email campaigns.
• Encourage permission-based marketing.
• Respond to all complaints suggesting the XPERTMAIL system has been used as a vehicle to send unsolicited email.

WEBSTRAT actively monitors import lists and outgoing emails for suspiciously large intended or actual broadcasts. Any customer found to be using XPERTMAIL for Spam is subject to being permanently barred from ever using the WEBSTRAT (or any of our Partners', affiliates' and/or ISPs') systems.
Spam is unsolicited commercial email, junk mail or bulk mail that has not been requested by the recipient. In addition to wasting valuable resources and time, it is intrusive, irrelevant and often offensive. Typically, spam emails do not contain an option to unsubscribe from the mailing list unlike permission-based emails which are anticipated, personal, relevant and often associated with a "pre-existing business or personal relationship."

Preventing Unsolicited Emails via the XPERTMAIL System

Users of the XPERTMAIL system must abide by our anti-spam policy and user agreement. Under this agreement, the user promises to not abuse the XPERTMAIL system or to send spam. User specifically agrees not to send unsolicited bulk email, for commercial or non-commercial purposes (unsolicited bulk email is defined as email sent to more than 10 individuals without their permission). The agreement also includes such provisions as:
User agrees not to post, upload or otherwise transmit:

• any content related to inappropriate subject matters
• any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable
• any content that you do not have a right to post and transmit under any law or contractual/fiduciary relationships
• any content, such that posting, uploading, or transmission constitutes the infringement of any patent, trademark, trade secret, copyright or other proprietary rights of any party
• any materials that contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment
• any materials which imposes an unreasonable large load on our infrastructure
• any content that is harmful to minors;
• content that intentionally or unintentionally violates any applicable local, state, national or international law
• content that is misleading or impersonates any person or entity or falsely states or otherwise misrepresents your affiliation with a person or entity
• content with manipulated, or forged identifiers
• content promoting harm or providing instructional information about illegal activities

With regard to email campaigns, all users of XPERTMAIL must also accept that an unsubscribe option will be automatically appended to every email sent to more than 100 people via the XPERTMAIL system. This is mandatory. When the unsubscribe option is requested by an email recipient, XPERTMAIL system automatically suppresses emails to that email address in future campaigns. This suppression feature is also mandatory.

In the event that a XPERTMAIL system User violates any one of our usage rules, or for any other reason deemed appropriate by WEBSTRAT, WEBSTRAT reserves the right to suspend or terminate, without notice, access to the XPERTMAIL system User's account and all related data. We rely on feedback from various governmental and industry sources, a network of the leading ISP's in the world and millions of email recipients to assist in our policing against spam.

Permission-Based Marketing

WEBSTRAT offers tools to encourage XPERTMAIL system Users to create and manage "opt-in" (and double opt-in) lists of contacts. By building and using an "opt-in" (and double opt-in) lists, XPERTMAIL system Users can be certain that they are sending emails to recipients that have expressly given their permission to do so.

Recommended Action --- Unsolicited Email Complaints
If a complaint is received by WEBSTRAT regarding alleged unsolicited emails being sent from our system tools, an immediate investigation is undertaken.

Warning --- The XPERTMAIL system User is notified that an unsolicited email complaint has been lodged against them and a demand is issued to "show proof" that the complainant opted in to the User's list. The User is reminded of our privacy, anti spam and other policies clearly stated in our site and agreed to by users. In addition, the complainant's email address is automatically tagged as "unsubscribed" if the complainant did unsubscribe--so no further emails are sent to the complainant. The User is also required to manually remove the complainant's email address from their contact list if the complainant did not unsubscribe.

Termination --- If WEBSTRAT has ANY reason to believe the User, despite the warnings, is or will continue to send unsolicited bulk email to more than 10 individuals without their permission, or any complainant who has previously unsubscribed, the User's WEBSTRAT account privileges are subject to immediate termination.

Think You've Been Spammed?
Immediately unsubscribe using the "unsubscribe" link at the bottom of the email. Forward the unsolicited email to bemail("abuse", "eroi", "com", " ", 1); info@webstrat-uk.com and provide any other information that you believe may help us in our investigation. XPERTMAIL and its partners take permission marketing very seriously. Thank you for reviewing our Anti-Spam Policy.

Many spam complaints are registered with anti-spam agencies. We fully support the efforts of agencies working to responsibly curtail the sending of unsolicited commercial email. However, if an individual opted-in to receive an email from the XPERTMAIL system and then falsely and/or maliciously files a spam complaint against WEBSTRAT, we will cooperate fully with appropriate agencies to ban the user from further use of anti-spam software and community.

This policy was last updated: June 2006. We reserve the right to modify this policy at any time.